Your guide to choosing leading HVAC professional contractors in the industry;
Not all HVAC contractors are the same.
Here's what to look for when choosing the right company for you:
1. Your HVAC Contractor should be a leading dealer.
Problem: Most contractors do not have the buying power or leverage to get priority service and parts.
Why Choose Ace Air: Ace Air is Arizona's premier Carrier and Trane dealer so our customers get low prices and the best products. We are also one of the largest dealers for Amana & Goodman HVAC units.
2. Your HVAC Contractor should have a long history of doing business.
Problem: The real estate downturn has put a large number of contractors out of business and many of the present day small contractors have experienced a financial downturn.
Why Ace Air: Ace Air has been the most successful residential air conditioning company for well over a decade. We will be here when you need us. We are still growing even with the real estate downturn. "We'll Be There!" is our company motto.
3. Your HVAC Contractor should be professional.
Problem: Most contractors cannot take care of customers during the busy times of the year.
A small operation with limited vehicles simply cannot serve the Metro Phoenix effectively.
Why Ace Air: Ace Air has one of the largest and newest fleet of trucks in the industry and can dispatch a Service Technician to your area quickly to resolve all your HVAC problems. We route geographically to ensure we contact as many people in the day as possible, and our Service Vehicles carry more parts than most so we spend time fixing your problems and not shopping.
4. Your HVAC Contractor should have a formal technician training program.
Problem: Most small contractors' employees learn on the job and practice on your system.
Why Ace Air: All of our employees are professionals. We will not experiment on your system and we will treat your home as if it is our own.
Ace Air has a full-time training department that has a Master Technician with industry experience of over 20 years training our staff. That combined with other Master Technicians and N.A.T.E. Certified Technicians, and our ongoing continual education process means we are the leader in the HVAC industry.
5. Your HVAC Contractor should be a licensed contractor.
Problem: Many "mom and pop" contractors aren't operating with the required licenses. This puts homeowners in financial jeopardy, particularly when things go wrong.
Why Ace Air: We are licensed with the Arizona Registrar of Contractors, bonded and insured for at least $1 million (Arizona minimum insurance is $300,000).
6. Your HVAC Contractor should have a strong track record.
Problem: Most contractors have limited experience with the many different brands of equipment and installation processes.
Why Ace Air: We carry all the major heating and air conditioning brands and have installed systems to thousands of homes in Metro Phoenix since 1994. We will install your HVAC system with an experienced professional staff.
7. Your HVAC Contractor should accommodate your scheduling needs.
Problem: Many contractors don't answer their phones, preferring to let you leave a message. Or worse, they put you on hold for an eternity.
Why Ace Air: We're all about making your life easy. You can schedule a replacement or service appointment for a time that's convenient to you. We take appointments Monday through Saturday and on certain holidays.
8. Your HVAC Contractor should offer prompt service.
Problem: Most contractors are only available if the owner is in town and has the cell phone turned on.
Why Ace Air: We have 12,000 sq ft. of office with professional staff that can offer assistance and can help with all your HVAC needs.
9. Your HVAC Contractor should do everything they can to help you get approved.
Problem: Most contractors not only don't have a financial staff to help you with the paperwork, they don't have a close relationship with lenders to get you approved quickly and easily.
Why Ace Air: We have the volume of business and a steady client base that lenders like to see, as well as the professional staff with the knowledge to get your new unit or equipment approved and installed. Sit down, kick back, and let us find a solution for you. |
